Return and Refund Policy
Last updated: September 22, 2026
We want you to be happy with your order. Because many of our products are made to order through print-on-demand partners, our return options are different from those of a traditional retail store.
Print-on-demand products
Print-on-demand products are made specifically for each order. For this reason, we generally cannot accept returns or exchanges for:
- Choosing the wrong size, color, or design
- Changing your mind
- Ordering the wrong product
- Personal preference
Please review product descriptions, size charts, colors, and order details carefully before completing your purchase.
Damaged, defective, or incorrect items
If your order arrives damaged, defective, or different from what you ordered, contact us within 14 days of delivery.
Email clothingjustice@yahoo.com with “RETURN” in the subject line and include:
- Your name
- Your email address
- Your order confirmation number
- A description of the issue
- Clear photographs of the item and packaging
Do not send an item back unless we provide return instructions.
If the issue is confirmed, we may provide a replacement or refund at no additional cost to you. The available solution may depend on the item, supplier, and nature of the problem.
Returns for other products
Products that are not made to order may be eligible for a return within 30 days of delivery, provided the item is unused, unworn, unwashed, and in its original condition and packaging.
Return shipping costs are the customer’s responsibility unless the item is damaged, defective, or incorrect. A return address and instructions will be provided after the return is approved.
Items returned without prior approval may not be accepted.
Shopify Collective products
Products purchased through Shopify Collective may be subject to the applicable supplier’s return and refund requirements. If a Collective product has different return terms, those terms will apply to that product.
Refunds
Once an approved return has been received and reviewed, we will notify you whether your refund has been approved.
Approved refunds will be issued to the original payment method. Your bank or payment provider may require additional time to post the refund to your account.
Original shipping charges are generally non-refundable unless the order arrived damaged, defective, or incorrect.
Order cancellations
Because many products are made to order, cancellation requests must be submitted as soon as possible after purchase. We cannot guarantee cancellation once an order has entered production or been shipped.
If your cancellation is approved before production begins, we will issue a refund to the original payment method.
Items marked as delivered
We are not responsible for packages that are confirmed by the carrier as delivered but are later lost or stolen. Please contact the shipping carrier first and check with household members, neighbors, or building management.
Contact
For return or refund questions, email:
clothingjustice@yahoo.com
Please use “RETURN” in the subject line and include your name, email address, order confirmation number, and a brief description of your request.
This policy is designed for your U.S.-only, print-on-demand store. Review it against the return rules of each POD and Collective supplier before publishing, and consider legal advice if you begin selling outside the United States. Shopify recommends keeping the published policy current and accurate, including return time limits, return-shipping responsibility, refund timing, and contact information
